body{background:#f2f4f5;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,'Open Sans','Helvetica Neue',sans-serif;}a{color:#444444;}a:hover,a:focus{color:#335b6e;}#Footer{border-top:none;}.BreadCrumb{box-shadow:0 0px 0 transparent;padding:7px 15px 4px 0px !important;}.BreadCrumb a:after{border-bottom:none;}.BreadCrumb li:before{border-left-color:#ffffff;}.BreadCrumb li:after{border-left-color:#f2f4f5;}.BreadCrumb li:first-child a i{color:#19475b;}.BreadCrumb li:first-child a:hover i{color:#028b8b;}.Warning{color:red;}.MessageBox{background:#D0E3FA;}.MessageBox.Error{background:#d55c4b;}.MessageBox.Error p,.MessageBox.Error a,.MessageBox.Confirmation p,.MessageBox.Confirmation a{color:#ffffff;}.CallForAction.Fullsize,.CallForAction,.cke_dialog_footer_buttons a.cke_dialog_ui_button{border-radius:3px !important;-webkit-border-radius:3px !important;background:#e9ecec;border-bottom:none;border:1px solid #e3e7ea;transition:none;}.CallForAction.Primary:not([disabled='disabled']){background:#335b6e;border:1px solid transparent;}.CallForAction span,.cke_dialog_footer_buttons td a.cke_dialog_ui_button span{border:none;text-shadow:none;color:#757575;padding:6px 7px 6px;}.CallForAction.Primary span{color:#f2f4f5;}.CallForAction:active,.CallForAction:hover,.CallForAction:focus{background:#e9ecec;border-color:#cccfd2;}.CallForAction:active span,.CallForAction:hover span,.CallForAction:focus span{color:#212121;}.CallForAction.Primary:active,.CallForAction.Primary:hover,.CallForAction.Primary:focus{background:#028b8b;border-color:transparent;}.CallForAction.Primary:active span,.CallForAction.Primary:hover span,.CallForAction.Primary:focus span{color:#f2f4f5;}.CallForAction[disabled='disabled'],.CallForAction:hover[disabled='disabled']{background:#dddddd;}#Header{height:70px;padding:0px 0 40px;background:#F7002C;color:#FFF;position:relative;display:flex;flex-direction:row;justify-content:center;align-items:center;}#ToolBar:last-child{margin-left:0px;}.RTL #ToolBar{left:auto;right:10px;}#ToolBar li{width:24px;height:20px;margin:0 5px;float:left;position:relative;}#ToolBar li:first-child{margin-left:50px;}#ToolBar li.Extended:nth-child(1){margin-left:50px;}#ToolBar .Extended.SearchProfile:first{margin-left:50px;}.RTL #ToolBar li{float:right;}#ToolBar li.Extended{width:auto;}#ToolBar li.Extended form *{float:left;}#ToolBar li.Extended form select{margin-top:1px;}#ToolBar li.UserAvatar{margin:0px 25px 0px 40px;}#ToolBar li.UserAvatar .Initials{background:#777;display:block;height:25px;width:25px;border-radius:50px;color:#ccc;text-indent:0px;text-align:center;line-height:37px;border:1px solid transparent;}#ToolBar li.UserAvatar i{display:none !important;}#ToolBar li.UserAvatar > a{display:block;width:26px;height:26px;border-radius:50px;border:2px solid transparent;padding:0px;margin-top:-3px;transition:border-color ease 0.3s;}body.Visible-ScreenXL #ToolBar li.UserAvatar:hover > a,body.Visible-ScreenXL #ToolBar li.UserAvatar > a.Active{animation-name:border-fill;animation-duration:0.3s;animation-timing-function:ease;animation-fill-mode:forwards;}@keyframes border-fill{0%{border-bottom:2px solid #FFFFFF;}25%{border-bottom:2px solid #FFFFFF;border-left:2px solid #FFFFFF;}50%{border-bottom:2px solid #FFFFFF;border-left:2px solid #FFFFFF;border-top:2px solid #FFFFFF;}100%{border-bottom:2px solid #FFFFFF;border-left:2px solid #FFFFFF;border-top:2px solid #FFFFFF;border-right:2px solid #FFFFFF;}}#ToolBar li.UserAvatar img{width:24px;height:24px;border:1px solid transparent;display:block;border-radius:50px;cursor:pointer;}#ToolBar li.UserAvatar div{display:none;min-width:180px;background:#555;z-index:999;position:absolute;top:100%;left:-10px;margin-top:22px;}#ToolBar li.UserAvatar div:after{bottom:100%;left:15px;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;border-color:rgba(85,85,85,0);border-bottom-color:#555;border-width:15px;}#ToolBar li.UserAvatar div a,#ToolBar li.UserAvatar div span{text-indent:0px;height:auto;width:auto;line-height:18px;color:#222;display:block;padding:5px 10px;white-space:nowrap;}body.Visible-ScreenXL #ToolBar li.UserAvatar div a:hover{background:#777;}#ToolBar li.UserAvatar div a:last-child{padding-bottom:10px;}#ToolBar li.UserAvatar div span{color:#ccc;font-size:12px;border-bottom:1px solid #777;padding-bottom:5px;margin-bottom:5px;padding-top:10px;}#ToolBar li.UserAvatar div strong{font-weight:normal;}#ToolBar a{height:20px;width:24px;text-indent:-9999px;position:relative;display:block;color:#FFFFFF;}#ToolBar a i{display:block !important;font-size:18px;font-style:normal;font-weight:normal !important;padding:0;text-align:center;text-indent:0;width:24px;position:relative;top:-9px;}#ToolBar a i.icon-small{font-size:12px !important;position:absolute;right:-7px;text-align:center;top:-3px;width:15px;display:none !important;}#ToolBar .New .icon-small.icon-show-new{display:block !important;}#ToolBar .Reached .icon-small.icon-show-reached{display:block !important;}#ToolBar a span.Counter{bottom:-14px;color:#FFFFFF;display:block;font-size:11px;left:50%;margin-left:-12px;position:absolute;text-align:center;text-indent:0 !important;width:24px;}#ToolBar .Extended.SearchProfile{position:relative;padding-left:40px;margin-right:0px;}#ToolBar li.Extended form div.InputField_Container .InputField_Action{top:10px;left:3px;}#ToolBar .Extended.SearchProfile input[type=text]{margin-right:0px;}#ToolBar .Extended input[type=text]{padding:4px 7px 5px 22px;background:#BE0021;border:1px solid #BE0021 !important;border-radius:7px;box-shadow:none;position:relative;top:-1px;margin-right:-5px;text-overflow:ellipsis;font-size:12px;transition:all ease 0.3s;color:#FFF;}#ToolBar .Extended input[type=text]:not(.InputField_Search){width:90px !important;}#ToolBar .Extended.SearchFulltext{position:relative;}#ToolBar .Extended.SearchFulltext:before{content:"\f002";font-family:FontAwesome;display:inline-block;position:absolute;left:8px;z-index:2;color:#FFFFFF;top:5px;}#ToolBar .Extended input[type=text]:focus{position:relative;z-index:3;}#ToolBar .Extended input[type=text]:not(.InputField_Search):focus{padding-left:7px;width:120px !important;}#ToolBar .Extended input[type=text]::-webkit-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]::-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:-ms-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]::-ms-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus::-webkit-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus:-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus::-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus:-ms-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus::-ms-input-placeholder{color:#FFFFFF;}#Navigation{width:100% !important;}#NavigationContainer{margin-left:-10px;width:100%;top:60px;overflow:initial;}#NavigationContainer ul li{padding:5px 5px 3px 5px;}#NavigationContainer > a{background:#19475b;}.Visible-ScreenXL #NavigationContainer > ul > li:first-child{padding-left:10px;}#Navigation > .Active > ul{top:24px;}#Navigation > .Active > ul > li{margin:-1px 0px;}#Navigation > .Active > ul > li > a{border-bottom:0px;font-size:13px;padding:10px;color:#222;}#Navigation > .Active > ul > li:hover{background:#D0E3FA;}#Navigation > li > a{display:block;height:21px;padding:8px 10px 4px 10px;font-size:12px;line-height:12px;color:#FFFFFF;position:relative;font-weight:bold !important;font-size:13px !important;}#Navigation > li > a:after{width:100%;height:3px;position:absolute;bottom:0px;left:0px;background:#FFFFFF;content:"";transform:scale(0,1);transform-origin:0;transition:transform 300ms ease;will-change:transform;}#Navigation > li > a#GlobalSearchNav i{top:0;}#Navigation > li:hover > a:after{background:#028b8b;}.CanDrag .Header h2,.WidgetSimple > .Header h2,.WidgetSimple > .Header h3{text-shadow:none;font-size:1.2em;font-weight:600;color:rgba(0,0,0,.85);}.DropPlaceholder{border:1px dashed #e3e7ea;border-radius:3px;-webkit-border-radius:3px;margin-top:10px;margin-left:3px;}.WidgetSimple,.OverviewActions,#EmptyMessageSmall,#ToolBar li.UserAvatar div,#OverviewBody.Overview.TicketList table.TableSmall.NoCellspacing,#TicketOverviewMedium,#TicketOverviewLarge,.LayoutPopup > .Footer,.BreadCrumb,.PreviewContainer .Preview,.GettingStarted li,#Navigation > .Active > ul,.OverviewLarge .Preview > ul{background:#ffffff !important;box-shadow:none;margin-right:0px;margin-bottom:0px;box-shadow:0 0px 0px 0 rgba(0,0,0,0.14),0 1px 1px -1px rgba(0,0,0,0.12),0 0px 3px 0 rgba(0,0,0,0.2);-webkit-box-shadow:0 0px 0px 0 rgba(0,0,0,0.14),0 1px 1px -1px rgba(0,0,0,0.12),0 0px 3px 0 rgba(0,0,0,0.2);margin:10px 3px;padding:1px 0px;border-radius:3px !important;-webkit-border-radius:3px !important;}.SidebarColumn > .WidgetSimple.Expanded,#Async_0200-CustomerInformation > .WidgetSimple.Expanded{border:4px !important;border-color:#0F74A8 !important;border-style:solid none none !important;}#OverviewBody.Overview.TicketList table.TableSmall.NoCellspacing{width:99.5%;}.OverviewControl > div{padding:0 13px 0 5px;}#OverviewBody{margin:10px 9px 10px 5px;border:none;}#TicketOverviewMedium,#TicketOverviewLarge{margin:19px 15px 8px 7px}#EmptyMessageSmall,#EmptyMessageMedium{padding:5px !important;}.TicketList table{border-collapse:collapse;}.WidgetSimple.QueueOverview > .Content{padding-bottom:10px;}.WidgetSimple .Buttons{border-top:none;}.WidgetSimple > .Header{border-bottom:none !important;}.Visible-ScreenM .SidebarColumn .WidgetSimple > .Content,.Visible-ScreenM .SidebarColumn .SettingsWidget > .Header{box-shadow:none;-webkit-box-shadow:none;}.SidebarColumn .WidgetSimple:not(.DontPrint) .Content{padding:4px 4px 8px 6px;}.QueueOverview{padding:4px 5px 1px 0px !important;}#EmptyMessageSmall,#EmptyMessageMedium{border:none;}.SettingsWidget label input,.SettingsWidget label:hover input{left:-2px !important;top:2px !important;}.SettingsWidget label,.SettingsWidget label:hover{background-color:transparent !important;border:none !important;padding:2px 0px 2px 20px !important;}.WidgetAction i,.AdditionlFieldIcon,.WidgetAction.Toggle i{color:#19475b !important;}.UnreadArticles:not(.NonTextContent) i::before{color:#757575 !important;}.AdditionlFieldIcon:hover{color:#028b8b !important;}.ActionRow{border-bottom:none;}.SidebarColumn .Actions{padding-left:5px;}.Actions li.Inactive a{color:#777;}.Actions li a:hover,.Actions li span:hover{border-color:#19475b;}.Tab.Actions li:first-child a{padding-left:0px;}.Tab.Actions li.Selected a,.ControlRow li.Active > a,.ControlRow li.Active:hover > a,.ControlRow li.Active:active > a{font-weight:initial;color:#323232;text-shadow:0.5px 0px 0px #323232,-0.5px 0px 0px #323232;}.Tab.Actions li a:hover{text-decoration:none;}.DataTable{border-collapse:collapse;border:none;background-color:transparent;}.DataTable:not(.DashboardAppointmentCalendar) tbody tr,.TableSmall tbody tr{border-top:1px solid #e3e7ea !important;}#ArticleTable tbody tr{border-top:1px solid #ffffff !important;}.DataTable thead th,.TableSmall thead th{text-transform:none;background:#ffffff;font-size:1em;font-weight:bold;color:#757575;font-weight:bold;border:none;padding:5px 20px 5px 10px;}.DataTable thead .SortAscending a,.DataTable thead .SortDescending a{color:#ffffff;background:transparent;text-transform:none;}.TableSmall thead th input.Checkbox{margin:0px 0px 4px 12px;}.DataTable thead th.UnreadArticles{padding:0 0 8px 0px;}.DataTable thead th.UnreadArticles span i::before{color:#ffffff;}.TableSmall thead th a,.TableSmall thead th span{padding-top:2px;padding-bottom:2px;}.Overview table tbody tr td.Checkbox{padding-left:15px;padding-top:6px;}.DataTable thead th.DashboardHeader,.TableSmall thead th.OverviewHeader,.Sortable.DataTable th a,.Sortable.DataTable th span{padding:3px 20px 5px 9px;}.Sortable.DataTable th.SortAscending a,.Sortable.DataTable th.SortDescending a{color:#212121;}.DataTable thead th a,.DataTable thead tr span,.DataTable thead th{font-weight:bold;color:#757575;}.DataTable thead .SortDescendingLarge a,.DataTable thead .SortAscendingLarge a,.DataTable thead .SortDescendingLarge a,.TableSmall thead .SortAscendingLarge a,.TableSmall thead .SortDescendingLarge a{font-weight:normal;color:#212121 !important;}span.UnreadArticles i:first-child,div.UnreadArticles i:first-child{display:none;}span.UnreadArticles i,div.UnreadArticles i{left:2px;top:2px;}.WidgetAction:not(.Toggle):hover i,.WidgetAction:not(.Toggle) a:focus i{color:#028b8b !important;}.DataTable tbody td,.TableSmall td,ul.Tablelike li:not(.Header){background:transparent;border:none;padding:6px 8px 3px 10px;border-top:1px solid #e3e7ea;}.DataTable tr:nth-child(even) td,.TableSmall tr:nth-child(even) td,ul.Tablelike li:nth-child(even){background-color:transparent;}.DataTable tbody tr:hover td,.TableSmall tbody tr:hover td,.DataTable tbody tr:active td.Clickable,.TableSmall tbody tr:active td.Clickable,.DataTable tr:nth-child(even):hover td.Highlight,ul.Tablelike li:not(.Header):hover{background:#D0E3FA !important;}.TableSmall tbody .Flags{padding-top:7px;}span.UnreadArticles,div.UnreadArticles{height:17px;}.SidebarColumn .DataTable tbody tr:hover td{background:transparent !important;}.DataTable thead th.DashboardHeader a,.TableSmall thead th.OverviewHeader a,.DataTable thead th.DashboardHeader span.Gray,.DataTable thead th.DashboardHeader .ColumnSettingsTrigger i,.TableSmall thead th.OverviewHeader .ColumnSettingsTrigger i,.DataTable thead th.DashboardHeader.FilterActive .ColumnSettingsTrigger i,.DataTable thead th.DashboardHeader .ColumnSettingsTrigger.Active i,.TableSmall thead th.OverviewHeader.FilterActive .ColumnSettingsTrigger i,.TableSmall thead th.OverviewHeader .ColumnSettingsTrigger.Active i,.TableSmall thead span.Gray{color:#757575;font-size:1em;font-weight:bold;padding-left:0px;text-transform:none;}.DataTable thead th.DashboardHeader.FilterActive .ColumnSettingsTrigger i,.DataTable thead th.DashboardHeader .ColumnSettingsTrigger.Active i,.TableSmall thead th.OverviewHeader.FilterActive .ColumnSettingsTrigger i,.TableSmall thead th.OverviewHeader .ColumnSettingsTrigger.Active i{color:#212121;}.DataTable thead .SortDescendingLarge > a:after,.TableSmall thead .SortDescendingLarge > a:after,.DataTable thead .SortAscendingLarge > a:after,.TableSmall thead .SortAscendingLarge > a:after{text-shadow:none;left:auto;}.DataTable thead th.DashboardHeader.SortDescendingLarge,.DataTable thead th.DashboardHeader.SortAscendingLarge,.TableSmall thead th.OverviewHeader.SortDescendingLarge,.TableSmall thead th.OverviewHeader.SortAscendingLarge{padding-left:9px;}.DataTable thead th.DashboardHeader.SortDescendingLarge[data-column="Priority"],.DataTable thead th.DashboardHeader.SortAscendingLarge[data-column="Priority"]{padding-left:18px;}.DataTable thead th.DashboardHeader.FilterActive .ColumnSettingsTrigger,.DataTable thead th.DashboardHeader .ColumnSettingsTrigger.Active,.TableSmall thead th.OverviewHeader.FilterActive .ColumnSettingsTrigger,.TableSmall thead th.OverviewHeader .ColumnSettingsTrigger.Active{box-shadow:0 0 0 1px #212121;}.DataTable thead th.DashboardHeader .ColumnSettingsTrigger,.TableSmall thead th.OverviewHeader .ColumnSettingsTrigger{margin:0px -15px 0px 0px;opacity:1;}.DataTable thead th.DashboardHeader .ColumnSettingsBox,.TableSmall thead th.OverviewHeader .ColumnSettingsBox{background-color:#f2f4f5;box-shadow:none;border-color:#e3e7ea;}.DataTable .Row td.QueueOverviewTotals{text-transform:none;border-top:none;}ul.Tablelike{border:none;}ul.Tablelike li.Header{text-transform:none;background:transparent;color:#757575;font-size:1em;padding:3px 10px;}.FilterInputContainer{border:none !important;background-color:transparent !important;}.FilterInputContainer input{width:100% !important;}.Dialog{background:transparent;}.Dialog > .Header{color:#ffffff;background:#19475b;border-bottom:1px solid #e3e7ea;}.Dialog > .Header .Close,.Dialog > .Header .Close:hover i{color:#ffffff;}.Dialog > .Content{background:#f2f4f5;}.Dialog > .Content > .ContentFooter{background:#f2f4f5;border-top:1px solid #e3e7ea;}.Dialog > .Footer{background:#ffffff;border-color:#e3e7ea;}.LayoutPopup > .Content{background-color:#f2f4f5;}.LayoutPopup > .Header{background:#ffffff;border-bottom:1px solid #e3e7ea;}.LayoutPopup > .Footer{border:none;margin:10px 23px;}#SearchProfileAddBlock{padding-top:5px;}.cke_top{border-bottom:none !important;background:#ffffff !important;}.cke_toolbox .cke_toolbar_last:last-child{border-bottom:1px solid #dfe4e7 !important;width:100%;}.cke_bottom{border-top:none !important;background:#ffffff !important;}form label.Mandatory span.Marker{font-size:1em;top:0;}fieldset > legend > span{border-bottom:none;}fieldset.TableLike.Narrow > label,fieldset.TableLike.Narrow > .Row > label,fieldset.TableLike.Narrow > .Value,fieldset.TableLike.Narrow > .Row > .Value,fieldset.TableLike > label,fieldset.TableLike > .Row > label{text-shadow:none;font-size:0.99em;}.InputField_InputContainer:before{font-family:FontAwesome;content:"\f107";position:absolute;top:5px;right:-0px;width:15px;pointer-events:none;z-index:5;}div.InputField_TreeContainer,.ui-state-default,.ui-widget-content,.ui-widget-content .ui-state-default,.ui-widget-header .ui-state-default{border:none !important;border-radius:3px;-webkit-border-radius:3px;box-shadow:0 2px 18px 0 rgba(18,52,77,.16),0 2px 4px 0 rgba(18,52,77,.06);}div.InputField_ToolbarContainer{background-color:#f2f4f5;box-shadow:0 2px 18px 0 rgba(18,52,77,.16),0 2px 4px 0 rgba(18,52,77,.06);border:none !important;}div.InputField_ToolbarContainer ul li a:hover{border-bottom:2px solid #444444;}iframe.Signature,input[type=text]:not([readonly]),input[type=email],input[type=password],textarea,select[multiple=multiple],form #cke_RichText,div.DnDUpload{border:1px solid #e3e7ea !important;border-top-color:#e3e7ea !important;-webkit-box-shadow:none;box-shadow:none;background-color:#ffffff;border-radius:3px !important;-webkit-border-radius:3px;}input[type=text][readonly],input[type=password][readonly],input[type=email][readonly],textarea[readonly]{border:1px solid transparent;-webkit-box-shadow:none;box-shadow:none;border-radius:3px;-webkit-border-radius:3px;}input[type=text]:not([readonly]):focus,input[type=email]:focus,input[type=password]:focus,textarea:focus,select[multiple=multiple]:focus,form #cke_RichText:focus,div.DnDUpload:focus{border-color:#4d90fe !important;}.GetAllAJAX{color:#19475b;}.GetAllAJAX:hover{color:#028b8b;}a.InputField_Action{right:20px !important;color:#19475b;}.UseArticleColors #ArticleTable i.fa-spin{color:#19475b;}a.InputField_Action:hover{color:#028b8b;}.AddButton,.RemoveButton{color:#028b8b;}div.InputField_Selection div.Text{background:transparent;}div.InputField_Selection div.Remove{background:transparent;}div.InputField_Selection div.Remove a{color:#028b8b;}.AlreadyDisabled div.InputField_Selection div.Text{background:transparent;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-clicked{background-color:#D0E3FA !important;}.jstree-InputField .jstree-wholerow-ul .jstree-anchor.jstree-clicked{color:#335b6e !important;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow:hover,.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-hovered,.jstree-InputField .jstree-focused > .jstree-wholerow,.ui-menu-item:hover,.ui-menu-item:focus,.ui-menu-item:active,.ui-autocomplete .ui-menu-item-wrapper.ui-state-active{background-color:#D0E3FA;}.jstree-InputField-Tree .jstree-wholerow,.jstree-InputField .jstree-wholerow-ul .jstree-wholerow{height:28px;border-radius:3px;-webkit-border-radius:3px;}.ui-menu .ui-menu-item{border-radius:3px;-webkit-border-radius:3px;}.jstree-InputField .jstree-anchor{padding:5px !important;}.jstree-InputField-Tree .jstree-node,.jstree-InputField-NoTree .jstree-node{padding:3px 3px 3px 3px;margin:0px 5px;}.jstree-InputField-Tree .jstree-node:first-child,.jstree-InputField-NoTree .jstree-node:first-child{padding-top:0px;}.jstree-InputField-Tree .jstree-node:last-child,.jstree-InputField-NoTree .jstree-node:last-child{padding-bottom:0px;}.jstree-InputField-Tree > .jstree-no-dots .jstree-closed > .jstree-ocl{background-position:-4px -3px;}.jstree-InputField-Tree > .jstree-no-dots .jstree-open > .jstree-ocl{background-position:-36px -2px;}.CustomerContainer,.CcCustomerContainer,.BccCustomerContainer{background-color:#ffffff;border:1px solid #e3e7ea;-webkit-box-shadow:none;box-shadow:none;-webkit-border-radius:3px;border-radius:3px;}.CustomerContainer .BoxLabel,.CcCustomerContainer .BoxLabel,.BccCustomerContainer .BoxLabel{text-align:center;text-shadow:none;background-color:#ffffff;border:1px solid #e3e7ea;border-right:none;}.CustomerContainer .CustomerTicketText.MainCustomer{background-color:#D0E3FA;border:1px solid #D0E3FA;}div.Headline{margin:5px;}.Avatar{border:none;}#ArticleTable.DataTable tbody td{border:none;padding-top:2px;padding-bottom:2px;}.TicketZoom .Center.Last{text-align:initial;}span.ImportantArticles{margin:-3px 5px 0px 0px !important;}span.ImportantArticles i{color:#19475b !important;}.TableSmall tbody td span.Direction.Incoming .fa-long-arrow-left,.DataTable tbody td span.Direction.Incoming .fa-long-arrow-left,.TableSmall tbody td span.Direction.Outgoing .fa-long-arrow-right,.DataTable tbody td span.Direction.Outgoing .fa-long-arrow-right{color:#19475b;font-size:initial;}.Handle.ui-resizable-handle{border-top:1px solid #e3e7ea;}.CustomerContainer .BoxLabel,.CcCustomerContainer .BoxLabel,.BccCustomerContainer .BoxLabel,.OverviewMedium li:first-child,#Navigation > .Active > ul > li:first-child,.Dialog > .Header{border-top-left-radius:3px;-moz-border-radius-topleft:3px;-webkit-border-top-left-radius:3px;}.OverviewMedium li:first-child,#Navigation > .Active > ul > li:first-child,.Dialog > .Header{border-top-right-radius:3px;-moz-border-radius-topright:3px;-webkit-border-top-right-radius:3px;}#OverviewBody.Overview.TicketList table.TableSmall.NoCellspacing tbody tr:last-child td:first-child,body.Visible-ScreenXL #ToolBar li.UserAvatar div a:last-child:hover,.CustomerContainer .BoxLabel,.CcCustomerContainer .BoxLabel,.BccCustomerContainer .BoxLabel,.OverviewMedium li:last-child,#Navigation > .Active > ul > li:last-child,.Dialog > .Footer,div.InputField_ToolbarContainer{border-bottom-left-radius:3px;-moz-border-radius-bottomleft:3px;-webkit-border-bottom-left-radius:3px;}#OverviewBody.Overview.TicketList table.TableSmall.NoCellspacing tbody tr:last-child td:last-child,body.Visible-ScreenXL #ToolBar li.UserAvatar div a:last-child:hover,#Navigation > .Active > ul > li:last-child,.OverviewMedium li:last-child,.Dialog > .Footer,div.InputField_ToolbarContainer{border-bottom-right-radius:3px;-moz-border-radius-bottomright:3px;-webkit-border-bottom-right-radius:3px;}.UseArticleColors #ArticleTable thead a{color:#757575;}.UseArticleColors tr:hover > td{background-color:#d0e3fa !important}.UseArticleColors td,.UseArticleColors tr:nth-child(even) td{border:none;}.OverviewBox > h1{color:#444444;}.OverviewControl{background-color:transparent;}.ControlRow{background-color:#f2f4f5;}.ControlRow li:hover{background:transparent;}.ControlRow li.Active,.ControlRow li.Active:hover,.ControlRow li.Active:active{background:transparent;}.OverviewZoom a{background:#f2f4f5;border-radius:3px;-webkit-border-radius:3px;font-size:1em;font-weight:bold;}.OverviewZoom .Active a{background:#19475b;}.OverviewZoom a:hover,.OverviewZoom .Active a:hover{background:#028b8b;color:#ffffff;}.OverviewMedium li,.OverviewMedium li:last-child .Content,.OverviewLarge li,.OverviewLarge li:last-child .Content{border:none !important;}.OverviewMedium li:not(:last-child) .Content,.OverviewLarge li:not(:last-child) .Content{border:none;border-bottom:1px solid #e3e7ea;}.OverviewMedium > li:nth-child(even),.OverviewMedium > li:nth-child(odd),.OverviewLarge > li:nth-child(even),.OverviewLarge > li:nth-child(odd){background-color:transparent;}.OverviewMedium li ul.InlineActions,.OverviewLarge li ul.InlineActions{background-color:transparent;box-shadow:0 0px 0px 0 rgba(0,0,0,0.14),0 1px 1px -1px rgba(0,0,0,0.12),0 0px 3px 0 rgba(0,0,0,0.2);-webkit-box-shadow:0 0px 0px 0 rgba(0,0,0,0.14),0 1px 1px -1px rgba(0,0,0,0.12),0 0px 3px 0 rgba(0,0,0,0.2);border-radius:3px !important;-webkit-border-radius:3px !important;margin-top:-2px;}.OverviewLarge .Preview > ul{border:1px solid #e3e7ea;padding:0;}.OverviewLarge .Preview h3{border:1px solid transparent;border-bottom:1px solid #e3e7ea;background:#f2f4f5;}.OverviewLarge .Preview li.Active h3{background:#ffffff;border:1px solid transparent;border-bottom:1px solid #e3e7ea;}.OverviewMedium li ul.InlineActions li a,.OverviewLarge > li ul.InlineActions li a{color:#444444;}.OverviewLarge .ItemActions{background:transparent;border-bottom:1px solid #e3e7ea;}ul.ContextFunctions li.ContextSettings .fa{color:#19475b;}ul.ContextFunctions li.ContextSettings .fa.fa-trash-o{color:#d55c4b;}ul.ContextFunctions li.ContextSettings:hover .fa{color:#028b8b;}.Cluster ul ul{background:#fff !important;}.WidgetSimple .WidgetMessage.Warning{background:#D0E3FA;border-color:transparent;color:#000000;}#ArticleTableBody .Scroller,.TableSmall{border:none;}.FieldExplanation{margin:5px 3px;}#OverviewControl .ActionRow{background:#f2f4f5;}.DatepickerIcon{color:#19475b;}.ui-datepicker .ui-datepicker-header{background:transparent !important;}.WidgetSimple.Setting .Content .SettingUpdateBox{background-color:#ffffff !important;}.WidgetSimple.Setting .Header h2{padding-left:13px !important}.Setting.IsLockedByMe .NotificationList tbody tr input{margin-right:10px;}.ItemListGrid > li{width:19.3%;min-width:305px;border:none !important;}.ItemListGrid.WithIcons > li{height:50px;}.ItemListGrid.WithIcons > li > a{padding-top:9px;padding-right:5px;background:transparent;border:none;border-radius:3px;-webkit-border-radius:3px;}.ItemListGrid > li > a{font-weight:500;text-align:left !important;padding-left:55px;height:50px;}.ItemListGrid > li > a > .Favourite{top:15px !important;}.ItemListGrid > li > a:not(.Disabled):hover,.ItemListGrid > li > a:not(.Disabled):active,.ItemListGrid > li > a:not(.Disabled):focus,.ItemListGrid > li > a.Active{background:#D0E3FA;border:none;}.ItemListGrid.WithIcons > li a:not(.Disabled):hover span.Icons,.ItemListGrid.WithIcons > li a.Active span.Icons,.ItemListGrid.WithIcons > li a:not(.Disabled) span.Icons,.ItemListGrid.WithIcons > li a.Active span.Icons i.Icon2{background:transparent;}.ItemListGrid.WithIcons > li a:not(.Disabled) span.Icons i{color:#19475b;}.ItemListGrid.WithIcons > li a:not(.Disabled) span.Icons i.Icon2,.ItemListGrid.WithIcons > li a:not(.Disabled):hover span.Icons i.Icon2{background:transparent;color:#19475b;}.ItemListGrid > li span.Icons{left:25px;top:5px;width:10px;}.ItemListGrid > li span.Icons,.ItemListGrid.WithIcons > li span.Icons i.Icon2{border:none;}.ItemListGrid > li span.Description{width:inherit;color:#757575;}.ItemListGrid > li span.Title{font-size:1.2em;}.ItemListGrid > li.IsFavourite > a{background-color:#e9ecec;box-shadow:0px 0px 0px transparent !important;}.ItemListGrid > li > a:hover > .Favourite:hover .fa{color:#19475b !important;}.ItemListGrid > li > a:hover > .Favourite .fa{color:#19475b;}#CommunicationList > .Content > .ControlRow{background:transparent;}.SearchBox button{background:#ffffff;border:1px solid #e3e7ea;border-left:none;text-shadow:none;}.SearchBox button:hover{border-color:#e3e7ea;}.IntroInstall{background:transparent !important;}.WidgetSimple .WidgetMenu:not(.Hidden){background:#fff !important;border-bottom:1px solid #e3e7ea !important;}.GettingStarted li{background:#f2f4f5;border:1px solid #e3e7ea;}.DataTable tr td.Highlight:last-child{background:transparent;}@media only screen and (max-width:1024px) and (min-width:0px){#Header{background:#F7002C;}#AppWrapper > div.MainBox.Dashboard.ARIARoleMain.LayoutFixedSidebar.SidebarLast > div.ResponsiveSidebarContainer > div,.LayoutFixedSidebar.SidebarFirst .ResponsiveSidebarContainer > .SidebarColumn,#NavigationContainer,.RTL #NavigationContainer{background:#19475b !important;}.LayoutFixedSidebar.SidebarLast .ResponsiveSidebarContainer > .SidebarColumn,.LayoutFixedSidebar.SidebarFirst .ResponsiveSidebarContainer > .SidebarColumn{background:#19475b !important;}#NavigationContainer ul li{border:1px solid transparent !important;}#Navigation > li > a{color:#ffffff !important;}.ResponsiveHandle{color:#028b8b !important;background-color:transparent !important;}#ToolBar,.RTL #ToolBar{background:#F7002C !important;}#ToolBar li.UserAvatar div{box-shadow:none !important;background:transparent !important;color:#222 !important;}#ToolBar li.UserAvatar div a,#ToolBar li.UserAvatar div span{color:#222 !important;}#ToolBar li i{color:#ffffff !important;}.ItemListGrid.WithIcons > li > a{padding-top:3px;}}
@media screen,projection,tv,handheld{#Header{height:70px;padding:0px 0 40px;background:#E22B36;color:#FFF;position:relative;display:flex;flex-direction:row;justify-content:center;align-items:center;}#Logo{width:300px;height:55px;background:url(../img/logo_bg.png) no-repeat;background-size:contain;}.RTL #Header #Logo{right:auto;left:38px;}#ToolBar{position:relative;top:auto;right:auto;bottom:auto;left:auto;}#ToolBar:last-child{margin-left:0px;}.RTL #ToolBar{left:auto;right:10px;}#ToolBar li{width:24px;height:20px;margin:0 5px;float:left;position:relative;}#ToolBar li:first-child{margin-left:50px;}#ToolBar li.Extended:nth-child(1){margin-left:50px;}#ToolBar .Extended.SearchProfile:first{margin-left:50px;}.RTL #ToolBar li{float:right;}#ToolBar li.Extended{width:auto;}#ToolBar li.Extended form *{float:left;}#ToolBar li.Extended form select{margin-top:1px;}#ToolBar li.UserAvatar{margin:0px 25px 0px 40px;}#ToolBar li.UserAvatar .Initials{background:#777;display:block;height:25px;width:25px;border-radius:50px;color:#ccc;text-indent:0px;text-align:center;line-height:24px;border:1px solid transparent;}#ToolBar li.UserAvatar i{display:none !important;}#ToolBar li.UserAvatar > a{display:block;width:26px;height:26px;border-radius:50px;border:2px solid transparent;padding:0px;margin-top:-3px;transition:border-color ease 0.3s;}body.Visible-ScreenXL #ToolBar li.UserAvatar:hover > a,body.Visible-ScreenXL #ToolBar li.UserAvatar > a.Active{animation-name:border-fill;animation-duration:0.3s;animation-timing-function:ease;animation-fill-mode:forwards;}@keyframes border-fill{0%{border-bottom:2px solid #FFFFFF;}25%{border-bottom:2px solid #FFFFFF;border-left:2px solid #FFFFFF;}50%{border-bottom:2px solid #FFFFFF;border-left:2px solid #FFFFFF;border-top:2px solid #FFFFFF;}100%{border-bottom:2px solid #FFFFFF;border-left:2px solid #FFFFFF;border-top:2px solid #FFFFFF;border-right:2px solid #FFFFFF;}}#ToolBar li.UserAvatar img{width:24px;height:24px;border:1px solid transparent;display:block;border-radius:50px;cursor:pointer;}#ToolBar li.UserAvatar div{display:none;min-width:180px;background:#555;z-index:999;position:absolute;top:100%;left:-10px;margin-top:22px;}#ToolBar li.UserAvatar div:after{bottom:100%;left:15px;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;border-color:rgba(85,85,85,0);border-bottom-color:#555;border-width:15px;}#ToolBar li.UserAvatar div a,#ToolBar li.UserAvatar div span{text-indent:0px;height:auto;width:auto;line-height:18px;color:#555;display:block;padding:5px 10px;white-space:nowrap;background:#fff;}body.Visible-ScreenXL #ToolBar li.UserAvatar div a:hover{background:#D07988;color:#fff;}#ToolBar li.UserAvatar div a:last-child{padding-bottom:10px;}#ToolBar li.UserAvatar div span{color:#555;font-size:12px;border-bottom:1px solid #777;padding-bottom:5px;margin-bottom:5px;padding-top:10px;}#ToolBar li.UserAvatar div strong{font-weight:normal;}#ToolBar a{height:20px;width:24px;text-indent:-9999px;position:relative;display:block;color:#FFFFFF;}#ToolBar a i{display:block !important;font-size:18px;font-style:normal;font-weight:normal !important;padding:0;text-align:center;text-indent:0;width:24px;position:relative;top:-9px;text-shadow:none;}#ToolBar a i.icon-small{font-size:12px !important;position:absolute;right:-7px;text-align:center;top:-3px;width:15px;display:none !important;}#ToolBar .New .icon-small.icon-show-new{display:block !important;}#ToolBar .Reached .icon-small.icon-show-reached{display:block !important;}#ToolBar a span.Counter{bottom:-14px;color:#FFFFFF;display:block;font-size:11px;left:50%;margin-left:-12px;position:absolute;text-align:center;text-indent:0 !important;width:24px;}#ToolBar .Extended.SearchProfile{position:relative;padding-left:40px;margin-right:0px;}#ToolBar li.Extended form div.InputField_Container .InputField_Action{top:10px;left:3px;}#ToolBar .Extended.SearchProfile input[type=text]{margin-right:0px;}#ToolBar .Extended input[type=text]{padding:4px 7px 5px 22px;background:#BE0021;border:1px solid #BE0021;border-radius:7px;box-shadow:none;position:relative;top:-1px;margin-right:-5px;text-overflow:ellipsis;font-size:12px;transition:all ease 0.3s;color:#FFF;}#ToolBar .Extended input[type=text]:not(.InputField_Search){width:90px !important;}#ToolBar .Extended.SearchFulltext{position:relative;}#ToolBar .Extended.SearchFulltext:before{content:"\f002";font-family:FontAwesome;display:inline-block;position:absolute;left:8px;z-index:2;color:#FFFFFF;top:5px;}#ToolBar .Extended input[type=text]:focus{position:relative;z-index:3;}#ToolBar .Extended input[type=text]:not(.InputField_Search):focus{padding-left:7px;width:120px !important;}#ToolBar .Extended input[type=text]::-webkit-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]::-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:-ms-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]::-ms-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus::-webkit-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus:-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus::-moz-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus:-ms-input-placeholder{color:#FFFFFF;}#ToolBar .Extended input[type=text]:focus::-ms-input-placeholder{color:#FFFFFF;}#NavigationContainer{position:absolute;top:70px;left:10px;z-index:20;width:98%;height:34px;overflow:hidden;}.NavContainerZIndex{z-index:5500 !important;}#NavigationContainer #Navigation{left:0px;position:absolute;}.RTL #NavigationContainer{left:auto;right:10px;}#NavigationContainer > a{background:#FFFFFF;color:#FFFFFF;font-weight:bold;font-size:13px;height:34px;line-height:28px;position:absolute;text-align:center;width:20px;z-index:100;}#NavigationContainer > a.NavigationBarNavigateRight{right:0px;}#NavigationContainer > a.NavigationBarNavigateLeft{left:0px;}#NavigationContainer > a:hover{padding-top:1px;padding-left:1px;width:19px;height:33px;}#NavigationContainer > a i{margin-top:10px;display:block;}#NavigationContainer > .fa-check{position:absolute;font-size:15px;top:8px;color:#777;display:none;}#Navigation > li{float:left;position:relative;}#Navigation > li > a{display:block;height:21px;padding:8px 10px 4px 10px;font-size:12px;line-height:12px;color:#FFFFFF;position:relative;}#Navigation > li > a:after{width:100%;height:3px;position:absolute;bottom:0px;left:0px;background:#FFFFFF !important;content:"";transform:scale(0,1);transform-origin:0;transition:transform 300ms ease;will-change:transform;}#Navigation > li > a#GlobalSearchNav{padding-right:21px;}#Navigation > li > a#GlobalSearchNav i{font-size:15px;margin-top:5px;}.RTL #Navigation > li{float:right;}.RTL #Navigation > li > a{padding:4px 4px 3px 15px;}.RTL #Navigation > li > a#GlobalSearchNav{padding-right:4px;padding-left:26px;}#Navigation > li:hover{cursor:pointer;}#Navigation > li:hover > a,#Navigation > li:active > a{color:#FFF;}#Navigation > li:hover > a:after,#Navigation > li:active > a:after,#Navigation > li > a:hover:after,#Navigation > li > a:active:after,#Navigation > li > a:focus:after,#Navigation > li.Selected > a:after{transform:scale(1,1);}#Navigation > .Selected{z-index:90;}#Navigation > .Selected > a{color:#FFF;}#Navigation .Search{width:16px;}#Navigation a i{top:2px;left:15px;font-size:20px;position:absolute;}#Navigation > li > ul{display:none;}}
@media screen,projection,tv,handheld{.LoginScreen{height:100vh;display:grid;grid-template-columns:repeat(2,1fr);min-height:430px;align-items:center;padding:0;}.LoginScreen .ImageBox{height:100%;width:100%;background:#F3F4F6;display:flex;flex-direction:column;align-items:center;justify-content:center;}.LoginScreen .ImageBox .Content{width:70%;text-align:center;}.LoginScreen .ImageBox .Content .Image{width:80%;height:auto;}.LoginScreen .ImageBox .Content .Logos{width:65% !important;}.mb-8{margin-bottom:32px;}.mb-10{margin-bottom:40px !important;}.CustomTextFontFamily{color:#2F3237;}.CustomHeader{font-weight:bold;font-size:28px;}.Label{font-weight:bold;font-size:14px;}.SubLabel{font-weight:bold;font-size:12px;}.LoginScreen .MainBox{padding:0px;width:50%;}.LoginScreen .ErrorBox,.LoginScreen .SuccessBox{margin-bottom:10px;padding:10px 25px;}.LoginScreen .SuccessBox{background-color:#6AC0CF;}#LostPassword,#BackToLogin{color:#999;}.LoginScreen #Header{display:none;}.LoginScreen #Footer{border:0px;bottom:0px;box-sizing:border-box;padding:15px 0px;position:relative;text-align:center;text-shadow:1px 1px 1px #fff;text-transform:uppercase;width:100%;}.LoginScreen #Footer a{padding-left:0px;}#Footer a{color:#999;font-size:11px;display:inline-block;position:relative;padding-left:18px;margin-bottom:5px;transition:all ease 0.4s;text-transform:none;}#Footer a span{display:block;width:20px;height:20px;background:url(../img/signet_small_bw.png);background-size:cover;margin:0px auto 10px auto;opacity:0.3;transition:all ease 0.4s;}#Footer a:hover{text-decoration:none;color:#555;}#Footer a:hover span{opacity:1;transform:rotate(90deg);}.LoginBox,#PasswordBox{margin:0px auto;}.AppWrapper{width:auto;height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;background:#ffffff;}.LoginBox .SupportBox{display:grid;grid-template-columns:1fr auto;}.LoginBox > .WidgetSimple,#PasswordBox > .WidgetSimple{padding:15px;}.LoginBox > .WidgetSimple form > fieldset > div,#PasswordBox > .WidgetSimple form > fieldset > div{position:relative;}.LoginBox input,#PasswordBox input{display:block;width:100%;box-sizing:border-box;padding:10px;margin-bottom:5px;border-radius:10px;border:1px solid #DFDFDF;box-shadow:none;font-size:22px;margin-top:5px;}.custom-checkbox{position:absolute;z-index:-1;opacity:0;}.custom-checkbox:checked+label::before{border-color:#F7002C;background-color:#F7002C;background-image:url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 8 8'%3e%3cpath fill='%23fff' d='M6.564.75l-3.59 3.612-1.538-1.55L0 4.26 2.974 7.25 8 2.193z'/%3e%3c/svg%3e");}.custom-checkbox+label{display:inline-flex;align-items:center;user-select:none;}.custom-checkbox+label::before{content:'';display:inline-block;width:1em;height:1em;flex-shrink:0;flex-grow:0;border:1px solid #F3F4F6;border-radius:0.25em;margin-right:0.5em;background-repeat:no-repeat;background-position:center center;background-size:25% 25%;background:#F3F4F6;}.custom-checkbox:not(:disabled):not(:checked)+label:hover::before{border-color:#F7002C;}.custom-checkbox:not(:disabled):active+label::before{background-color:#F7002C;border-color:#F7002C;}.custom-checkbox:focus+label::before{box-shadow:0 0 0 0.01rem #F7002C;}.custom-checkbox:focus:not(:checked)+label::before{border-color:#F7002C;}.custom-checkbox:disabled+label::before{background-color:#e9ecef;}.LoginBox .Error.Center.Spacing:empty,#PasswordBox .Error.Center.Spacing:empty{display:none;}.LoginBox .CallForAction.Fullsize,#PasswordBox .CallForAction.Fullsize{width:100%;background:#F7002C;border:none;border-radius:5px;padding:7px 10px;}.LoginBox .CallForAction.Fullsize span,#PasswordBox .CallForAction.Fullsize span{font-size:14px;color:white !important;text-shadow:none;border:none;padding:10px;}#LoginLogo{background:transparent url(../img/loginlogo_default.png) center no-repeat;background-size:contain;height:70px;margin-bottom:30px;}}
